Terms of Service

1. General Information

NORAMI is an online clothing brand offering fashion products and related services through our website and official platforms.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

2. Products & Availability

We aim to display all products, colors, and details as accurately as possible. However, slight differences may occur due to screen settings or photography.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

3. Pricing & Payments

All prices displayed on our website are listed in EUR (€) unless stated otherwise.

We accept secure online payments through approved payment providers.

NORAMI reserves the right to change pricing at any time without notice.

Orders will only be processed after successful payment authorization.

4. Shipping

We ship worldwide.

Estimated delivery times:

  • Netherlands & Belgium: within 24 hours
  • Rest of Europe: 3–7 business days
  • International orders: 7–15 business days

Delivery times are estimates and may vary due to external factors such as customs delays, holidays, or courier issues.

NORAMI is not responsible for delays caused by shipping carriers or customs authorities.

5. Returns & Refunds

Customers may request a return within 14 days of receiving their order.

Returned items must:

  • Be unworn and unused
  • Be in original condition
  • Include original tags and packaging

NORAMI reserves the right to refuse returns that do not meet these conditions.

Refunds will be processed after returned items are inspected and approved.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

6. Order Cancellation

Orders may only be canceled or modified within a limited period after purchase.

Once an order has been processed or shipped, cancellation may no longer be possible.

7. Intellectual Property

All content on the NORAMI website, including logos, designs, graphics, images, text, and branding, is the intellectual property of NORAMI and may not be copied, reproduced, or used without written permission.

Unauthorized use of our intellectual property may result in legal action.

8. User Conduct

By using our website, you agree not to:

  • Use the website for illegal purposes
  • Attempt to interfere with website security
  • Submit false or misleading information
  • Copy or exploit website content without permission

We reserve the right to restrict or terminate access to users who violate these terms.

9. Limitation of Liability

NORAMI shall not be held liable for:

  • Indirect or incidental damages
  • Delayed deliveries caused by third parties
  • Temporary website interruptions
  • Losses resulting from misuse of our products

Our total liability shall never exceed the amount paid for the purchased product.

10. Privacy

By using our services, you also agree to our Privacy Policy regarding the collection and use of personal information.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the Netherlands.

Any disputes arising from these terms shall be handled by the appropriate courts in the Netherlands.

12. Contact Information

For questions regarding these Terms of Service, please contact NORAMI customer support through our website or official communication channels.

Customer support is available 24/7.